Privacy Policy

Last Updated: October 26, 2023

Welcome to TradesNearMe Lead Gen ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL Here] (the "Site") and use our lead generation services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

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1. Information We Collect

We collect various types of information to provide and improve our services to you. This may include:

a. Personal Data

When you use our services, particularly when you submit a request for a trade service, we may collect personally identifiable information, such as:

• Contact Information: Your name, email address, phone number, and physical address.
• Service Request Details: Information about the specific trade service you require, including descriptions of the job, property details, desired timelines, and any other relevant information you provide.

This information is collected directly from you when you fill out forms on our Site, communicate with us, or otherwise interact with our services.

b. Usage Data

When you access the Site, we may automatically collect certain information about your device and usage patterns. This Usage Data may include:

• Your computer's Internet Protocol (IP) address.
• Browser type and version.
• The pages of our Site that you visit.
• The time and date of your visit.
• The time spent on those pages.
• Referring/exit pages.
• Unique device identifiers and other diagnostic data.

This data helps us understand how users interact with our Site, troubleshoot issues, and improve our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To connect you with local tradespeople who can fulfill your service requests. This is the primary purpose of our lead generation service.
• To Improve Our Site: To analyze usage trends, personalize your experience, and enhance the functionality and content of our Site.
• To Communicate With You: To respond to your inquiries, send you service updates, or provide information related to your requests.
• For Marketing: To send you promotional materials, newsletters, or other information about our services or those of our partners, where you have provided consent or where permitted by law.
• For Security: To detect, prevent, and address technical issues, fraud, or other illegal activities.
• To Comply with Legal Obligations: To meet legal, regulatory, or other compliance requirements.

3. Disclosure of Your Information

We may disclose your information in the following situations:

a. To Tradespeople and Service Providers

As a lead generation service, the core function of TradesNearMe Lead Gen is to connect you with qualified tradespeople. Therefore, we will share your Personal Data (including your name, contact information, and details of your service request) with relevant tradespeople or service providers in your area so they can contact you to provide quotes or services.

b. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our service, provide service-related assistance, or help us analyze how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

c. Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of TradesNearMe Lead Gen.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

d. Business Transfers

In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.

a. What are Cookies?

Cookies are small data files placed on your device or computer that often include an anonymous unique identifier. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information.

b. How We Use Cookies

We use cookies for various purposes, including:

• Essential Cookies: Necessary for the operation of our Site (e.g., to remember your form inputs).
• Performance and Analytics Cookies: To collect information about how visitors use our Site, such as which pages they visit most often. This helps us improve how the Site works.
• Functionality Cookies: To remember choices you make (e.g., your preferred language or region) and provide enhanced, more personal features.
• Advertising Cookies: To deliver advertisements more relevant to you and your interests.

c. Your Choices Regarding Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Data Security

The security of your data is important to us. We implement reasonable security measures designed to protect your Personal Data from unauthorized access, use, alteration, and disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location and applicable data protection laws (such as GDPR or CCPA/CPRA), you may have certain rights regarding your Personal Data:

• The Right to Access: You have the right to request copies of your Personal Data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your Personal Data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your Personal Data, under certain conditions (e.g., for direct marketing purposes).
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: If we are relying on your consent to process your Personal Data, you have the right to withdraw that consent at any time.
• The Right to Opt-Out of the Sale/Sharing of Personal Information (for California Residents): You have the right to opt-out of the "sale" or "sharing" of your personal information as defined under California law. As a lead generation service, sharing your information with tradespeople is fundamental to our service. By submitting a lead, you are directing us to share your information for the purpose of connecting you with service providers. If you wish to opt-out of this sharing, you will not be able to use our lead generation service.

To exercise any of these rights, please contact us using the contact details provided in the "Contact Us" section below. We may need to verify your identity before responding to such requests.

8. Children's Privacy

Our Service is not intended for anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [Your Contact Email Here]
• By visiting this page on our website: [Your Contact Page URL Here]